Privacy Policy
Effective Date: 23/07/2026
At SP Visa Solutions ("we," "our," or "us"), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website or use our services.
By accessing our website or submitting your information, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
Personal Information
Full name
Email address
Phone number
WhatsApp number
Nationality
Country of residence
Destination country
Purpose of travel
Passport information (when required)
Visa-related information
Documents voluntarily provided by you
Technical Information
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Operating system
Pages visited
Time spent on our website
Cookies and analytics data
2. How We Use Your Information
We use your information to:
Respond to your enquiries.
Provide visa consultation and application support.
Review documentation.
Contact you regarding your enquiry.
Schedule consultations.
Improve our services.
Personalize your experience.
Send service-related communications.
Comply with legal obligations.
Protect against fraud and unauthorized activities.
We do not sell your personal information.
3. Legal Basis for Processing
Where applicable, we process your personal information based on one or more of the following:
Your consent.
The performance of our services.
Compliance with legal obligations.
Our legitimate business interests.
4. Sharing Your Information
We may share your information with:
Government authorities when required for visa-related services.
Visa application centres.
Translation providers.
Courier companies.
Payment processors.
IT service providers.
Professional advisers where necessary.
Authorities when required by law.
We only share information necessary to provide the requested services.
5. Data Security
We implement appropriate administrative, technical and organizational measures to protect your personal information against:
Unauthorized access
Loss
Misuse
Disclosure
Alteration
Destruction
While we take reasonable precautions, no online system can guarantee absolute security.
6. Data Retention
We retain personal information only for as long as necessary to:
Provide our services.
Comply with legal obligations.
Resolve disputes.
Maintain business records.
When your information is no longer required, it will be securely deleted or anonymized where appropriate.
7. Cookies
Our website may use cookies to:
Improve website performance.
Remember user preferences.
Analyze website traffic.
Enhance user experience.
Support marketing activities.
You may disable cookies through your browser settings; however, some website features may not function properly.
8. Marketing Communications
With your consent, we may send:
News
Service updates
Promotions
Educational content
You may unsubscribe from marketing communications at any time by following the unsubscribe instructions or contacting us directly.
9. Your Rights
Depending on applicable laws, you may have the right to:
Access your personal information.
Correct inaccurate information.
Request deletion of your information.
Withdraw your consent.
Restrict processing.
Object to certain processing activities.
Request a copy of your information where applicable.
Requests can be submitted using the contact details below.
10. International Data Transfers
As SP Visa Solutions serves clients internationally, your personal information may be transferred to, stored, or processed in countries outside your country of residence.
We take reasonable steps to ensure that such transfers are conducted securely and in accordance with applicable data protection laws.
11. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of any external websites they visit.
12. Children's Privacy
Our services are not intended for individuals under the age of 18 without the involvement of a parent or legal guardian.
We do not knowingly collect personal information from children.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will become effective immediately upon publication on this website.
We encourage users to review this page periodically.
14. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:
SP Visa Solutions
π§ Email: admin@spvisasolutions.com
π Website: www.spvisasolutions.com
π Location: Dubai, United Arab Emirates